Today, we had gone in depth to study the various validated instruments based on Moos' principles. It was interesting to be able to dissect a typical survey instrument and discuss the rationale behind the design ie whether it was to illicit a certain kind of response or to prevent respondent bias when completing the survey. We had also identifed the challenges in ensuring that the data presents the most "true" reflection of the sentiments of respondents and not what the respondents wanted to impress upon the organisation.
There was a mention of analytical tools like Excel & SPSS which made me reflect on my school days of statistics etc. It would be a good refresher on the use of SPSS as I think it would be critical in the review of the internal and external validation tools in my unit.
On the part of blog & wiki, I am glad to have learnt how to use and have even created my own wiki at http://dreamworkers.wetpaint.com. The sharing session by James was enlightening and although many felt that it was of no use given the organisation's stance on internet security, I feel that in due time the organisation has plans to incorporate these technology into our own intranet systems.
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