Thus far, today, we had commenced on how to assess the learning environment utilising tools such as surveys, and focus group studies by trained psychologists ... Currently at our work place, it is common that survey are administered to the general population to solicit important feedback on management indicators, trainees' preferances and concerns during the course. Some of these data would be processed by the organisation's behavioural science department with trained psychologists at hand. As leaders identify the value of such feedback, they see such instruments as perfect tools to gather feedback from the population. Unfortunately the education of leaders on issues of designing surveys based on the student's literacy and level of fatigue / concentration is lacking.
Many still insist on applying lengthy surveys on general population which would result in mountains of data which are either irrelevant or of no use, due to inaccuracies arising from commitment of respondents as well as the lackadaisic design of these instruments. I do hope that the organisation would provide some education to these leaders, that more data does not equate to more information.
"More is not better. Better is better." Application of assessment tools if not managed could result in wastage of time & effort with no conclusive results. Only skilled & effective use these instruments would bear benefit ...
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